Terms of service

1. Definitions

• Platform: Refers to the Bitubix website and any associated applications or services.
• Users: Refers to individuals or businesses using the Bitubix platform, including both Customers and Suppliers.
• Orders: Refers to transactions initiated, processed, or fulfilled through Bitubix.

2. Eligibility

• • Be at least 18 years old or the legal age in your jurisdiction.
  • Provide accurate and complete information during registration.
  • Agree to comply with all applicable laws and regulations.
• Bitubix reserves the right to suspend or terminate accounts that violate these eligibility requirements or provide false information.

3. Account Registration and Use

• Account Creation: Users must create an account by providing the required details and agreeing to these Terms of Use. Account activation is subject to verification by the Bitubix Administrator.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials and restricting access to your account. Bitubix is not liable for any unauthorized access due to your failure to secure your credentials.
• Business License (Optional): Suppliers and Customers may be asked to upload their business license to expedite verification.

4. Account Inactivity

• Bitubix reserves the right to deactivate accounts that have not been used to place an order or complete a sale for a continuous period of 30 days, regardless of other login activity or engagement on the platform.
• Deactivation may occur at Bitubix’s sole discretion without prior notification to the account holder.
• Upon deactivation, Bitubix is not obligated to retain any account history, including order data, interactions, or uploaded documents. Users acknowledge and accept that account deactivation may result in the permanent loss of any associated information.

5. Platform Use and Prohibited Activities

• Users agree to use the platform solely for lawful purposes, including the purchase and sale of goods.
• • Use the platform for fraudulent or illegal activities.
  • Interfere with or disrupt the operation of the platform.
  • Attempt to gain unauthorized access to other user accounts, systems, or data.
  • Upload or transmit any harmful or malicious content, including viruses or spyware.
  • Reverse-engineer, duplicate, or resell the platform or any of its components.

6. Orders and Transactions

• Order Process:
  • When a Customer places an order, the order is processed and fulfilled directly by Bitubix.
  • Bitubix procures the requested goods from Suppliers, consolidates them, and prepares the shipment according to applicable regulations.
• Payment:
  • Payments for all orders are settled directly between the Customer and Bitubix.
  • Customers are responsible for ensuring timely payment to Bitubix as per the agreed terms.
  • Payment for all orders that are received by the Supplier are settled directly between Bitubix and Suppliers as per agreed terms.
• Bitubix is not responsible for payment disputes arising outside its direct involvement.

7. Intellectual Property

All content on the platform, including logos, text, graphics, and software, is the intellectual property of Bitubix or its licensors. Users may not reproduce, distribute, or use any content without prior written consent from Bitubix.

8. User-Generated Content

Users may upload or share content, such as business licenses, documents, or messages, during platform use. By submitting content, you:

• Grant Bitubix a non-exclusive, royalty-free license to use, display, and process your content as needed to provide services.
• Warrant that the content does not violate third-party rights or applicable laws.

Bitubix reserves the right to remove any content that violates these Terms or is deemed inappropriate.

9. Privacy

Your use of the platform is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information. By using Bitubix, you acknowledge and agree to the terms of our Privacy Policy.

10. Limitation of Liability

• Bitubix provides its platform on an "as-is" basis and makes no warranties regarding the availability, accuracy, or reliability of the platform.
• • Any indirect, incidental, or consequential damages resulting from the use or inability to use the platform.
  • Issues arising from transactions or interactions between Users.
• The total liability of Bitubix for any claim shall not exceed the amount paid for accessing the platform, if applicable.

11. Indemnification

You agree to indemnify and hold Bitubix harmless from any claims, damages, or losses arising out of:

• Your violation of these Terms of Use.
• Your misuse of the platform or breach of applicable laws.

12. Suspension and Termination

• Bitubix reserves the right to suspend or terminate your account without notice for any breach of these Terms.
• Users may terminate their accounts at any time by contacting Bitubix support.

13. Governing Law

These Terms of Use are governed by the laws of the United Arab Emirates. Any disputes arising from these Terms will be resolved in the courts of Dubai, UAE.

14. Modifications to Terms

Bitubix reserves the right to modify these Terms of Use at any time. Users will be notified of significant changes via email or platform notifications. Continued use of the platform constitutes acceptance of the updated Terms.

15. Contact Us

If you have any questions or concerns regarding these Terms of Use, please contact us:

• Email: support@bitubix.com
• Phone: +971521390630
• Address: Office G-16, Dubai Airport Freezone, Dubai, UAE